Cancellation Policy
We understand that sometimes an order may need to be cancelled.
Cancellation Before Dispatch
Customers may contact Treasure Hive to request cancellation of an order before the order has been dispatched.
Cancellation requests can be made through:
Phone: +91 8240740152
Email: care@treasurehive.in
Please provide your order number when requesting cancellation.
Orders Already Dispatched
Once an order has been dispatched, cancellation may no longer be possible because the shipment has already been handed over to the courier.
In such cases, customers should contact our support team for assistance.
Refunds for Approved Cancellations
If a cancellation is approved and a refund is applicable, the refund will be processed using the applicable payment/refund method.
The time required for the refunded amount to appear in the customer’s account may depend on the payment provider or financial institution.
Cancellation-Related Assistance
For any cancellation-related assistance:
Customer Support: +91 8240740152
Email: care@treasurehive.in